Job Timeline (Ref 4933-5787)


All repairs are fixed price at £20 plus postage
Remote Returned to Customer


A Timeline of this job can be seen below.

Arrived - 13-Nov-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 18-Nov-2019
Repair Engineer : Martin Smith
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Dimplex XB Series Remote Repair Details

Manufacturer : Dimplex

Model : XB Series

Customers Fault Description : I seem to have a problem with a Dimplex fire remote control.

It has two buttons (marked 0 and 1) and has RC01-008 moulded onto it.

The fire will not turn on when using the remote - it will turn on manually. I cannot see any indication of a light from the remote LED when the either button is pressed

I have replaced the batteries


This electric fire controller arrived safely and on testing was found to be transmitting but the signal was erratic.  This was found to be due to a problematic oscillator.  This was fitted which restored a regular signal on both button presses.

 Remote Images

 dimplex remote repair

back of controller 

Item returned a year later, the IC is faulty and not repairable