Job Timeline (Ref 5002-5867)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 25-Nov-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 28-Nov-2019
Repair Engineer : Martin Smith
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Metric Maxitrol G6R - HISO Remote Repair Details
Manufacturer : Metric Maxitrol
Model : G6R - HISO
Customers Fault Description : All buttons seem to work only when they want to which is not very often.
Even when the red light illuminates the control doesn’t seem to do much - especially controlling flame height.
The red light will illuminate sometimes. Put the remote down and pick it up again then nothing.
Hope this helps
Remote Fixer Repair Response (see below) :
This control arrived safely and on testing was very intermittent. This was due to a few issues, the buttons were contaminated with some liquid, all four button were replaced.
The intermittent issue was caused by a faulty oscillator. This was replaced which restored full functionality.
Remote Images
