Job Timeline (Ref 5005-5870)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 29-Nov-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 16-Dec-2019
Repair Engineer : Martin Smith
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VERINE Remote Repair Details
Manufacturer : VERINE
Customers Fault Description : Loose wires to power sorce (ie) battery. Feels like space between buttons and mother board. Battery cover insecure.
Remote Fixer Repair Response (see below) :
This fireplace control arrived safely and on inspection the buttons were missing and the battery cover was broken.
The battery cable was also broken, this was replaced along with all of the buttons which restored functionality.
A replacement case, button covers and battery cover was also fitted.
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