Job Timeline (Ref 5031-5901)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 02-Dec-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 09-Dec-2019
Repair Engineer : Martin Smith
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Nu Flame Remote Repair Details
Manufacturer : Nu Flame
Customers Fault Description : Large round button & top right (large flame) don't work at all. The small round button & small flame button work only intermittently (don't most of the time). I think all 4 buttons require replacing.
Remote Fixer Repair Response (see below) :
This fireplace controller arrived safely and on testing was confirmed to have faulty buttons.
All four buttons were replaced which restored full functionality.
Remote Images