Job Timeline (Ref 5149-6044)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 04-Jan-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 15-Jan-2020
Repair Engineer : Martin Smith
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Faber GV36MER Remote Repair Details
Manufacturer : Faber
Model : GV36MER
Customers Fault Description : Remote control, G30-ZRHS, and receiver, G30-ZRRS, up not working down ok led's light on remote.
Remote Fixer Repair Response (see below) :
This fireplace control and receiver arrived safely and on testing the remote was confirmed to be working as normal.
The receiver however was erratic in response. The battery block had signs of a leakage (see images). The block was replaced which restored full power and functionality to the receiver.
Remote Images