Job Timeline (Ref 5153-6049)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived
Remote Inspected
No Fault Found
Postage Payment Received
Returned
Repair Engineer : Martin Smith
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RCS-01C Remote Repair Details
Model : RCS-01C
Customers Fault Description : Electric fire does not respond to remote control
Remote Fixer Repair Response (see below) :
This electric fire control arrived safely and on testing was found to be transmitting as normal on every button.
The control was opened to check for any defects but no issue could be replicated.
This has deemed this item as working and the issue is most likely with the fire itself.
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