RCS-01C Remote Control Repair
Job Timeline (Ref 5153-6049)
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RCS-01C Remote Repair Details
Model
RCS-01C
Customer's Fault Description
Electric fire does not respond to remote control
Remote Fixer Repair Response
This electric fire control arrived safely and on testing was found to be transmitting as normal on every button.
The control was opened to check for any defects but no issue could be replicated.
This has deemed this item as working and the issue is most likely with the fire itself.
Remote Images

The above images show the actual remote control sent to us by the customer for professional repair services.