Job Timeline (Ref 5164-6060)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 06-Jan-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 08-Jan-2020
Repair Engineer : Martin Smith
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Verina xl Remote Repair Details
Manufacturer : Verina xl
Customers Fault Description : Battery came loose from wires and buttons to turn on and off not working properly.
Remote Fixer Repair Response (see below) :
This fireplace control arrived safely and on inspection the case had signs of being melted. The battery cover was missing its retaining clip and the battery lead was broken.
The case and battery cover cannot be replaced due to lack of spares but this does not effect functionality.
The battery lead was replaced which restored functionality and one of the buttons was replaced as it was slightly higher in resistance than normal.
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