Job Timeline (Ref 5325-6237)

Remote Returned to Customer

A Timeline of this job can be seen below.

Arrived - 05-Feb-2020
Remote Inspected
No Fault Found
Postage Payment Received
Returned - 10-Feb-2020
Repair Engineer : Martin Smith
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Valor 5133250 (850 Electric Fire) Remote Repair Details

Manufacturer : Valor

Model : 5133250 (850 Electric Fire)

Customers Fault Description : No response when pressing power button. New batteries have been tried.

Remote Fixer Repair Response (see below) :


This Valor remote control arrived safely and on inspection had signs of an attempted opening via marks on its sides.

On testing the control was found to be transmitting on each button press.

The remote was opened to check for issues but no fault could be replicated.  It is concluded that the issue may be with the receiver / fire itself.  

Fireplace Controller Testing Video

Remote Control Repair Testing Video

 Remote Images

 valor remote repair

side of controller

back of remote