Job Timeline (Ref 5325-6237)
A Timeline of this job can be seen below.
Valor 5133250 (850 Electric Fire) Remote Repair Details
Manufacturer : Valor
Model : 5133250 (850 Electric Fire)
Customers Fault Description : No response when pressing power button. New batteries have been tried.
Remote Fixer Repair Response (see below) :
This Valor remote control arrived safely and on inspection had signs of an attempted opening via marks on its sides.
On testing the control was found to be transmitting on each button press.
The remote was opened to check for issues but no fault could be replicated. It is concluded that the issue may be with the receiver / fire itself.
Fireplace Controller Testing Video
Remote Control Repair Testing Video