Job Timeline (Ref 5326-6238)


Remote Returned to Customer


A Timeline of this job can be seen below.

Arrived - 03-Feb-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 07-Feb-2020
Repair Engineer : Martin Smith
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Marantz M-cr510 - RC010CR Remote Repair Details

Manufacturer : Marantz

Model : M-cr510 - RC010CR

Customers Fault Description : Some buttons very sticky and unresponsive. Mostly the Enter button, and the directional buttons all around the Enter Button

Remote Fixer Repair Response (see below) :

 

This Marantz controller arrived safely and on testing many buttons were non responsive / sluggish.

When opened the issue was found to be due to a mass of contamination over the keypad and PCB.

This was cleaned up and full functionality was restored.

Hi Fi System Controller Testing Video

Remote Control Repair Testing Video

Remote Images

 marantz remote control repair

contaminated print

back of controller