Job Timeline (Ref 5327-6239)
A Timeline of this job can be seen below.
rcs-01c Remote Repair Details
Model : rcs-01c
Customers Fault Description : changed batteries and still not working.
Remote Fixer Repair Response (see below) :
This electric fire controller arrived safely and on testing the top 3 buttons were non responsive.
On opening the issue was found to be due to contamination over the button array. This was cleaned up and full functionality was restored.
Fireplace Controller Testing Video
Remote Control Repair Testing Video