Job Timeline (Ref 5335-6249)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 25-Feb-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 04-Mar-2020
Repair Engineer : Martin Smith
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Simmons R2-T Remote Repair Details
Manufacturer : Simmons
Model : R2-T
Customers Fault Description : the remote does not work with the bed. it idd when the bed was purchased. I replaced batteries and it still doesn't work
Remote Fixer Repair Response (see below) :
This Adjustable bed controller arrived safely from the United States.
On testing no signal was being transmitted on any button press. On opening the mode switch was not correctly seated into a mode, this was cleaned up and refitted. Also there was some contamination inside which was shorting one of the pads (see image)
Once retested the RF signal was then present.
Remote Images
