Job Timeline (Ref 5413-6341)

A Timeline of this job can be seen below.

Arrived - 19-Feb-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 24-Feb-2020
Repair Engineer : Martin Smith
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Powakaddy Robokaddy Remote Repair Details

Manufacturer : Powakaddy

Model : Robokaddy

Customers Fault Description : I have the same product but this is actually a friends remote. He hasn't used the remote control for sometime because when he puts a battery in, the green light (indicating a button is being pressed) lights up, nothing happens with the trolley, and the remote drains the battery. My observation comparing the remote to my own is that the + button feels like is stuck in.... it certainly doesn't click, or have the same feel as any of the other buttons. I therefore suspect that the button needs replacing although I have no way of confirming this diagnosis. I have repaired my own remote previously when the sender became detached from the circuit board, but I have advised him that the front cover is a sealed unit which is way beyond my capability! He was going to replace the remote in its entirety, but having found you I suggested we let you see if you can do anything.

Remote Fixer Repair Response (see below) :

 

This Powakaddy controller arrived safely and on inspection the battery cover was missing and the up button appeared to be "stuck" in the active position.

The facia was concaved inwards due to excessive pressure on the button array.  The fascia was peeled back and the button caps replaced.  The front casing was strengthened using hot melt glue on the backside of the fascia. 

Remote Images