Job Timeline (Ref 5427-6356)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 24-Feb-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 21-Mar-2020
Repair Engineer : Martin Smith
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Magiglo G30-ZRHSO Remote Repair Details
Manufacturer : Magiglo
Model : G30-ZRHSO
Customers Fault Description : Control will turn fire off fine but buttons used to turn fire on or up will only sometimes work. More often than not does not work.
Remote Fixer Repair Response (see below) :
This fireplace remote and receiver arrived safely and on testing the remote was found to be transmitting on both channels but the receiver was problematic on the down channel. This was due to a faulty 40khz crystal this was replaced which restored functionality. Then when retesting the remote did show a problem with the buttons. All 3 buttons were replaced.
Remote Images
