Job Timeline (Ref 5431-6361)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 24-Feb-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 02-Mar-2020
Repair Engineer : Martin Smith
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mertik maxitrol G30 ZRHSO Remote Repair Details
Manufacturer : mertik maxitrol
Model : G30 ZRHSO
Customers Fault Description : Remote has a red light when used but does not activate the fire controls
Remote Fixer Repair Response (see below) :
This fireplace remote and receiver arrived safely and on inspection the battery cover on the receiver was missing (a replacement was provided)
On testing the remote was found not to be transmitting, this was due to a faulty transducer in the remote. This was replaced which restored full functionality.
No issue could be found with the receiver.
Remote Images
