Job Timeline (Ref 5475-6411)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 02-Mar-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 03-Mar-2020
Repair Engineer : Martin Smith
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Paragon 2000 Plus Remote Repair Details
Manufacturer : Paragon
Model : 2000 Plus
Customers Fault Description : The button to reduce heat stopped working a few weeks ago and now the on/off button does not work
Remote Fixer Repair Response (see below) :
This fireplace control arrived safely and on inspection the battery cable was broken and also the buttons were faulty, all were replaced and full functionality was restored.
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