Job Timeline (Ref 5480-6417)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 01-Mar-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 10-Mar-2020
Repair Engineer : Martin Smith
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Sleepsecrets Remote Repair Details
Manufacturer : Sleepsecrets
Customers Fault Description : down button not responding to mains controller so mechanism on bed stuck up. The mains circuit clicks when up button pressed (it’s already up so seemingly responsive) TV still works and operates too. Changed remote batteries with no success so feel it’s a button issue- can’t find replacement remote.
Remote Fixer Repair Response (see below) :
This bed controller arrived safely and on testing the down button was found to be high in resistance. Both buttons were replaced and full functionality was restored.
Remote Images
