Job Timeline (Ref 5484-6423)


All repairs are fixed price at £20 plus postage
Remote Returned to Customer


A Timeline of this job can be seen below.

Arrived - 01-Mar-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 13-Mar-2020
Repair Engineer : Martin Smith
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RCS 01C Remote Repair Details

Model : RCS 01C

Customers Fault Description : After changing ba there's wors intrmitting

Remote Fixer Repair Response (see below) :

This fireplace controller arrived safely and on testing was confirmed to have non responsive / sluggish buttons.

On opening this was found to be due to decomposed button contacts, this had contaminated the PCB contacts.

The PCB was cleaned up and new button caps were glued into place.

Remote Images

 fireplace remote repair

contaminated print

bad button array

back of controller