Job Timeline (Ref 5488-6426)

A Timeline of this job can be seen below.

Arrived - 12-Mar-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 23-Mar-2020
Repair Engineer : Martin Smith
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Mertik Maxitrol B6R-H8TL3W Remote Remote Repair Details

Manufacturer : Mertik Maxitrol

Model : B6R-H8TL3W Remote

Customers Fault Description : it doesn't work it seems dead and sounds like there are some broken parts inside

Remote Fixer Repair Response (see below) :

This Tulip remote arrived safely from Italy and on inspection the screen was found to have a crack in its corner (see image) and also the remote has parts loose inside as it rattles.

After conversing with the customer the screen was bypassed and a repair was carried out.  On opening there was a transistor and capacitor that had become detached from the PCB (The transistor was missing).  Both these items were replaced which restored functionality.  The screen does work but a small portion of the word OFF is missing. 

Remote Images