Job Timeline (Ref 5490-6429)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 06-Mar-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 21-Mar-2020
Repair Engineer : Martin Smith
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Willowbrook Remote Repair Details
Manufacturer : Willowbrook
Customers Fault Description : Battery connection broken off . No battery connection.
Remote Fixer Repair Response (see below) :
This chair controller arrived safely and on inspection was in pieces on arrival.
The cable was frayed at the plug end. This control is powered by the cable an not a battery which means this item is not meant to have a battery.
The cable was replaced and the customer is to test the item full upon return.
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