Job Timeline (Ref 5491-6430)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 05-Mar-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 11-Mar-2020
Repair Engineer : Martin Smith
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Portway FL600NG Remote Repair Details
Manufacturer : Portway
Model : FL600NG
Customers Fault Description : The light does not come on on the remove, in spite of having inserted a new battery
Remote Fixer Repair Response (see below) :
This Portway fireplace controller arrived safely and on inspection the battery cable was broken, this was replaced and when tested the buttons were found to be intermittent.
All four buttons were also replaced which restored full functionality.
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