RCS-01C Remote Control Repair
Job Timeline (Ref 5667-6630)
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All items are customer-owned devices sent to us for professional repair services.
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RCS-01C Remote Repair Details
Model
RCS-01C
Customer's Fault Description
Stopped working and will not turn on or off any of fire controls.
The fire can still be operated from the buttons in the fire front.
Remote Fixer Repair Response
This fireplace controller arrived safely and on testing was found to be transmitting as per normal operation, the item was opened to check for issues but no fault could be replicated.
Remote Images

The above images show the actual remote control sent to us by the customer for professional repair services.