Job Timeline (Ref 5675-6641)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 15-May-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 23-May-2020
Repair Engineer : Martin Smith
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Denon RC-871 Remote Repair Details
Manufacturer : Denon
Model : RC-871
Customers Fault Description : Route lights up but will not do anything else
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was found to be transmitting and the display does illuminate when activate by touching.
The control was opened and checked for issues, a couple of poor joints were found and re-soldered but its not conclusive if this was an issue, the screen was also cleaned up.
The customer is to test the remote over time for issues
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