Job Timeline (Ref 5685-6650)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 05-May-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 09-May-2020
Repair Engineer : Martin Smith
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SONY RMT-D259 Remote Repair Details
Manufacturer : SONY
Model : RMT-D259
Customers Fault Description : Buttons are not working properly or not at all:
Red,green,yellow are not working.
Title list not working.
Down arrow,OK button in the middle,play and rewind are badly working.
All buttons seem slow.
Remote Fixer Repair Response (see below) :
This HDD recorder controller arrived safely and on testing was confirmed to have many poor / non responding buttons.
On opening this was found to be due to a large mass of contamination over the main PCB and button array (see image)
The PCB was alcohol cleaned and the button array washed down which restored full functionality.
Remote Images