Job Timeline (Ref 5702-6674)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 07-May-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 11-May-2020
Repair Engineer : Martin Smith
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Be modern detroit RCS-01C Remote Repair Details
Manufacturer : Be modern detroit
Model : RCS-01C
Customers Fault Description : Remote stopped working. Have tried replacing batteries, moving closer to receiver but no joy.
Remote Fixer Repair Response (see below) :
This fireplace remote arrived safely and on testing the top 2 buttons were non responsive but the bottom 2 were normal.
On opening this was due to contamination over the top 2 button contacts (see image). This was cleaned up and full functionality was restored.
Remote Images