Job Timeline (Ref 5711-6684)


All repairs are fixed price at £20 plus postage
Remote Returned to Customer


A Timeline of this job can be seen below.

Arrived - 05-May-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 11-May-2020
Repair Engineer : Martin Smith
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Mertik maxitrol G6R-H4T5-GA Remote Repair Details

Manufacturer : Mertik maxitrol

Model : G6R-H4T5-GA

Customers Fault Description : The remote wouldn’t turn off the fire and eventually after trying the wire in different places we got it turned off. Has worked with tape round for a few weeks but now won’t turn fire on

Remote Fixer Repair Response (see below) :

This fireplace control arrived safely and on inspection the battery cover was missing and the cable was broken.

A replacement battery cable was fitted and then it was found that the voltage regulator was faulty, this was replaced and full functionality was restored.  A replacement battery cover was fitted.

Remote Images

 mertik remote repair

broken battery cable

back of controller