Job Timeline (Ref 5713-6686)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 09-May-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 12-May-2020
Repair Engineer : Martin Smith
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Panasonic N2QAYB000715 Remote Repair Details
Manufacturer : Panasonic
Model : N2QAYB000715
Customers Fault Description : Some buttons don't work such as AV, volume and GUIDE. Others are hard to use like volume
Remote Fixer Repair Response (see below) :
This Panasonic TV controller arrived safely and on testing was confirmed to have some non responsive buttons.
On opening this was found to be due to a mass of sticky liquid covering many of the button pads and PCB. The board was cleaned using alcohol and the pads washed down which restored full functionality.
Remote Images
