Job Timeline (Ref 5715-6688)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 05-May-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 11-May-2020
Repair Engineer : Martin Smith
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VIBRADORM Remote Repair Details
Manufacturer : VIBRADORM
Customers Fault Description : no buttons work even after new battery but the red light stays constantly on at all times
Remote Fixer Repair Response (see below) :
This bed controller arrived safely and on inspection the IR cover was missing (this cant be replaced and doesn't effect functionality)
On adding a battery the terminals were found to be loose making a very poor connection.
The terminals were bent back into place and soldered to reinforce them and also the oscillator was replaced.
When re-tested the remote was then fully functioning.
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