Job Timeline (Ref 6029-7067)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 09-Jul-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 14-Jul-2020
Repair Engineer : Martin Smith
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Dimplex SKG20BL RC01-008 Remote Repair Details
Manufacturer : Dimplex SKG20BL
Model : RC01-008
Customers Fault Description : Remote stopped working; changed batteries; remote became very warm and doesn't work
Remote Fixer Repair Response (see below) :
This fireplace controller arrived safely and on testing was confirmed no to be responding from any button.
On opening there was a mass of contamination over the button array. This was cleaned up and new conductive pads glued into place which restored full functionality.
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