Job Timeline (Ref 6034-7072)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 09-Jul-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 17-Jul-2020
Repair Engineer : Martin Smith
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Mertik Maxitrol G6R-H4TV14 Remote Repair Details
Manufacturer : Mertik Maxitrol
Model : G6R-H4TV14
Customers Fault Description : there are 2 wires in the battery, one red and one black, the black wire in the battery pack is loose and therefore not connected,
Remote Fixer Repair Response (see below) :
This fireplace control arrived safely and on inspection was confirmed to have a broken battery cable. A replacement cable was fitted which restored full functionality.
Please note that the included battery was flat and has been disposed of.
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