Job Timeline (Ref 6198-7263)

A Timeline of this job can be seen below.

Arrived - 05-Aug-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 10-Aug-2020
Repair Engineer : Martin Smith
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Sony RM-AAP079 Remote Repair Details

Manufacturer : Sony

Model : RM-AAP079

Customers Fault Description : Noticed a small handful of buttons (all on the right side) stopped working about 6 months ago. Now I see some of on the left are starting to to go, too. The buttons that work all make the AMP (top left) button light up. The ones broken are:

- Main Power (top right)
- SAT/CATV
- VIDEO 1
- SA-CD/CD
- Airplay
- Source
- Sound Field +
- Red Button
- Cursor left
- Cursor right
- Skip left (marked REPEAT)
- Skip right (marked SHUFFLE)
- Stop (marked D.TUNING)
- Mute
- Sleep (bottom right)


Note, some buttons won't work in certain states, ie: the Guide button and return only work if switched to TV (Marked 6). Pressing some buttons such as Zone and TV (next to zone) will put the remote into another set-up - which I don't pretend to understand! Press AMP (top left) to return to normal.

Remote Fixer Repair Response (see below) :

This Sony AV system remote arrived safely and on testing was confirmed to have many non functioning buttons.

On opening there was a mass of liquid over much of the button array (see images), this had corroded through parts of the print.  The item was cleaned up and the print reworked, this restored full functionality to all buttons.

Remote Images