Job Timeline (Ref 6204-7271)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 07-Aug-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 12-Aug-2020
Repair Engineer : Martin Smith
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Velux KLR 100 Remote Repair Details
Manufacturer : Velux
Model : KLR 100
Customers Fault Description : The remote got wet and the operation window has been damaged with the water. The remote still worked however since replacing the batteries I can no longer programme the remote and it will not operate.
Remote Fixer Repair Response (see below) :
This Velux control arrived safely and on inspection the screen was found to be damaged.
A replacement screen was fitted which restored full functionality.
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