Job Timeline (Ref 6308-7402)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 22-Aug-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 28-Aug-2020
Repair Engineer : Martin Smith
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Logitech Harmony 350 Remote Repair Details
Manufacturer : Logitech
Model : Harmony 350
Customers Fault Description : Several buttons not working
Remote Fixer Repair Response (see below) :
These two Logitech controls arrived safely and on testing both were found to have various non functioning buttons.
Both controls were suffering from the same issue whereby there was liquid contamination over various parts of the PCB and button array, one control looks like it had a attempted repair as foil was found to have been superglued onto one of its conductive pads (see image)
The boards and button arrays were cleaned up and replacement button caps were glued into place over the erroneous / worn buttons. This restored full functionality to all buttons.
Remote Images
