Job Timeline (Ref 6312-7406)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 24-Aug-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 01-Sep-2020
Repair Engineer : Martin Smith
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Arcam Solo Remote Repair Details
Manufacturer : Arcam
Model : Solo
Customers Fault Description : Not working at all. Tried to change batteries and no luck.
Remote Fixer Repair Response (see below) :
This Arcam remote arrived safely and on testing was confirmed to be dead. On opening this was found to be due to a crack around the IR leds. The print was reworked which restored full functionality.
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