Job Timeline (Ref 6316-7410)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 25-Aug-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 11-Sep-2020
Repair Engineer : Martin Smith
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Mertik Maxitrol G30-ZRHD Remote Repair Details
Manufacturer : Mertik Maxitrol
Model : G30-ZRHD
Customers Fault Description : Thought needed new battery even though not showing 'bat' in window. Light on electrical box connected to fire can be lit if pushed in manually (pt. G30-ZRRS). Remote not responding at all, tried 2 batteries just in case.
Remote Fixer Repair Response (see below) :
This fireplace control and receiver arrived safely and on testing was found not to respond from its remote.
The receiver was found to have badly corroded battery terminals (see images), the battery block was replaced which restored partial functionality. The 40khz was faulty, this was replaced in the received which restored full functionality.
The buttons were also replaced in the remote as they were "sluggish"
Remote Images