Job Timeline (Ref 6372-7472)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 02-Sep-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 08-Sep-2020
Repair Engineer : Martin Smith
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John Lewis Remote Repair Details
Manufacturer : John Lewis
Customers Fault Description : Nothing working Bought 2nd hand
Remote Fixer Repair Response (see below) :
This John Lewis remote arrived safely and on testing was confirmed dead.
On opening the issue was found to be due to a broken battery terminal (see image). A replacement terminals was fitted which restored full functionality.
Remote Images
