Job Timeline (Ref 6396-7503)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 12-Sep-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 18-Sep-2020
Repair Engineer : Martin Smith
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Mertik Maxitrol B6R-H8TL3w Remote Repair Details
Manufacturer : Mertik Maxitrol
Model : B6R-H8TL3w
Customers Fault Description : Fell down and does not function anymore
Remote Fixer Repair Response (see below) :
This fireplace controller arrived safely from Belgium and on testing was confirmed dead.
The facia was peeled back to access the mounting screws (this cause some slight discoloration in a couple of the corners see images, this is unavoidable as these items are not meant to be opened, it does not effect functionality.)
Once opened the issue was found to be caused by the usual detached components where SMD devices fall off the PCB.
The missing items were replaced which restored full functionality.
Remote Images
