Job Timeline (Ref 6397-7504)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 07-Sep-2020
Remote Inspected
No Fault Found
Postage Payment Received
Returned - 15-Sep-2020
Repair Engineer : Martin Smith
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Mertik Maxitrol G30-ZRHSO Remote Repair Details
Manufacturer : Mertik Maxitrol
Model : G30-ZRHSO
Customers Fault Description : The remote works when reducing the flame height, but does not work at all when you try to increase the flame height. The receiver, which connects to the flame height motor, is included with the remote
Remote Fixer Repair Response (see below) :
This fireplace control and receiver arrived safely and on testing was found to be working as per normal operation on both the up and down channels.
The receiver gives the corresponding +6 v and -6 v again as per normal operation (see testing video)
Sadly as we cannot see a fault this has been classed as no fault found.
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