Job Timeline (Ref 6399-7508)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 02-Sep-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 08-Sep-2020
Repair Engineer : Martin Smith
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Mertik Maxitron G30 ZRRS & G30 ZRHS Remote Repair Details
Manufacturer : Mertik Maxitron
Model : G30 ZRRS & G30 ZRHS
Customers Fault Description : The remote control does not work when trying to reduce the temperature of the fire and to switch it off.
Remote Fixer Repair Response (see below) :
This fireplace remote and receiver arrived safely and on testing the receiver was confirmed not to respond on one of its channels.
This was due to a faulty crystal in the receiver, this was replaced which restored full functionality.
No issue was found with the remote itself.
Remote Images
