Job Timeline (Ref 6417-7531)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 07-Sep-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 15-Sep-2020
Repair Engineer : Martin Smith
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Mertik Maxitrol G30-ZRRSB Remote Repair Details
Manufacturer : Mertik Maxitrol
Model : G30-ZRRSB
Customers Fault Description : Remote will not operate the gas vavle to open up the flame, only to reduce the flame. Red light on the controller only shows red on down operation but not up
Remote Fixer Repair Response (see below) :
This fire remote and receiver arrived safely and on testing it was found that the remote was at fault whereby it was not transmitting on the up channel.
This was due to a faulty 40.5khz crystal in the handset, this was replaced which restored full functionality.
No issue could be found with the receiver.
Remote Images