Job Timeline (Ref 6427-7544)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 10-Sep-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 18-Sep-2020
Repair Engineer : Martin Smith
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Velux Remote Repair Details
Manufacturer : Velux
Customers Fault Description : Not working, not switching on. New batteries added but just dead.
Remote Fixer Repair Response (see below) :
This Velux control arrived safely and on testing was dead, it tapped would start up temporarily.
This was due to a common issue whereby a capacitor falls off the PCB (see image), this was resoldered back in to place which restored full functionality.
Remote Images
