Job Timeline (Ref 6430-7547)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 12-Sep-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 22-Sep-2020
Repair Engineer : Martin Smith
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Magiglo Remote Repair Details
Manufacturer : Magiglo
Customers Fault Description : Transmitter and receiver. The 2 buttons which operate the receiver and switch on the gas work Ok. The off button does dot turn the gas fire down or switch it off. The indicator light on the receiver lights up on the On position, but does not light up on off,
Remote Fixer Repair Response (see below) :
This fireplace control and receiver arrived safely and on testing the receiver was not responding from its down channel. This was due to a faulty crystal (40khz) in the receiver, this was replaced which restored full functionality.
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