Job Timeline (Ref 6438-7557)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 12-Sep-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 22-Sep-2020
Repair Engineer : Martin Smith
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IKAYAA IF-1336 Remote Repair Details
Manufacturer : IKAYAA
Model : IF-1336
Customers Fault Description : No buttons are working no response at all from remote. Fire works when using manual control panel on the fire itself. Have put new battery in remote (CR 2025 3V lithium battery) still no response.
Remote Fixer Repair Response (see below) :
This fireplace controller arrived safely and on testing was confirmed dead.
On opening the PCB itself was found to be cracked around the main IC. The print was reworked and reinforced which restored full functionality.
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