Job Timeline (Ref 6497-7631)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 21-Sep-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 29-Sep-2020
Repair Engineer : Martin Smith
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Velux KLR100 Remote Repair Details
Manufacturer : Velux
Model : KLR100
Customers Fault Description : Control doesn't function. Have tried new batteries - no good. Screen remains blank. Control had been unused for a long time and I suspect battery terminals are corroded.
Remote Fixer Repair Response (see below) :
This Velux control arrived safely and on testing was confirmed dead.
The negative battery terminal was confirmed to be badly damaged from a battery leak, the terminal was replaced which restored full functionality.
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