Job Timeline (Ref 6521-7661)


Remote Returned to Customer


A Timeline of this job can be seen below.

Arrived - 24-Sep-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 02-Oct-2020
Repair Engineer : Martin Smith
LinkedIn Facebook

Soundmaster RC-5002 Remote Repair Details

Manufacturer : Soundmaster

Model : RC-5002

Customers Fault Description : Buttons not working

Remote Fixer Repair Response (see below) :

This Soundmaster controller arrived safely and on testing the IR led was found to be intermittent, this was replaced and also some buttons were found to be non responsive due to worn contacts.  Replacement button caps were fitted which restored full functionality.

TV Controller Testing Video

Remote Images

 soundmaster remote repair

back of controller