Job Timeline (Ref 6534-7680)


Remote Returned to Customer


A Timeline of this job can be seen below.

Arrived - 26-Sep-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 06-Oct-2020
Repair Engineer : Martin Smith
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HERRON AUDIO RM-1 Remote Repair Details

Manufacturer : HERRON AUDIO

Model : RM-1

Customers Fault Description : ONLY THE VOLUME UP BUTTON IS FUNCTIONING - ALL OTHER BUTTONS ARE UNRESPONSIVE

Remote Fixer Repair Response (see below) :

This Herron controller arrived safely and on testing was found to be transmitting on all buttons.

The item was opened to check for defects and then it was found that there was some liquid inside the control (see image), this was cleaned up and also the oscillator replaced which can cause intermittent issues.

The customer is to test the control out fully upon return, a couple of Duracell batteries have been also supplied fitted within the control.

Hi Fi System Controller Testing Video

 Remote Images

 herron remote repair

water contamination

back of controller