Job Timeline (Ref 6545-7693)


Remote Returned to Customer


A Timeline of this job can be seen below.

Arrived - 30-Sep-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 13-Oct-2020
Repair Engineer : Martin Smith
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GAZCO MERTIK MAXITROL G30-ZRHSO-Z26 Remote Repair Details

Manufacturer : GAZCO

Model : MERTIK MAXITROL G30-ZRHSO-Z26

Customers Fault Description : Despite replacing the battery, the remote will not turn the gas fire on or off. We are manually operating it from the unit rather than from the remote. There doesn't appear to be a remote connection now.

Remote Fixer Repair Response (see below) :

This fireplace control arrived safely and on testing was found not to be transmitting a signal.

This was due to a faulty Ultrasonic Transducer, this was replaced which restored full functionality.

Fireplace Controller Testing Video

Remote Images

 fire remote repair

back of controller