Job Timeline (Ref 6555-7704)
A Timeline of this job can be seen below.
B and O Remote Repair Details
Manufacturer : B and O
Customers Fault Description : The buttons stopped working and it is stock on tv. I hope my old setting will still be saved like for Netflix/youtube is programmed to V Mem
Remote Fixer Repair Response (see below) :
This bang and Olufsen remote control arrived safely and on testing the left column of buttons were found to be non responsive.
On opening there was a large mass of liquid inside the control. This had contaminated the button array conductive contacts. The PCB and array was cleaned of all contaminated which restored functionality to all buttons.
Controller Testing Video