Job Timeline (Ref 6572-7722)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 30-Sep-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 09-Oct-2020
Repair Engineer : Martin Smith
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Evonic Compton Remote Repair Details
Manufacturer : Evonic
Model : Compton
Customers Fault Description : Remote does not work at all despite new batteries
Remote Fixer Repair Response (see below) :
This fire remote arrived safely and on inspection the back casing was broken in 2 parts and the remote was dead.
The break looked to have continued to the print itself. The pcb was cracked and had caused a few open circuits. The print was reworked and hot glued to strengthen it. This restored full functionality.
The back casing was then glued back into place.
A replacement Duracell battery was also supplied to the customer.
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