Job Timeline (Ref 6587-7738)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 30-Sep-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 13-Oct-2020
Repair Engineer : Martin Smith
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Dimplex RC01-008 Remote Repair Details
Manufacturer : Dimplex
Model : RC01-008
Customers Fault Description : Remote was totally unresponsive....Put brand new Duracell batteries ..still unresponsive
Remote Fixer Repair Response (see below) :
This fireplace controller arrived safely and on testing was confirmed dead.
On opening the button contacts were found to be badly contaminated. These were cleaned up but the dead issue remained. This was found to be due to a faulty oscillator. The oscillator was replaced which restored full functionality.
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