Job Timeline (Ref 6606-7761)


Remote Returned to Customer


A Timeline of this job can be seen below.

Arrived - 05-Oct-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 13-Oct-2020
Repair Engineer : Martin Smith
LinkedIn Facebook

Dimplex Stockbridge flame effect fire Remote Repair Details

Manufacturer : Dimplex

Model : Stockbridge flame effect fire

Customers Fault Description : On.button works fine. Off button will not switch fire off

Remote Fixer Repair Response (see below) :

This fireplace controller arrived safely and on testing was confirmed to have a faulty button.  This was found to be due to cracks in the print around the main IC.  The print was reworked which restored full functionality.  A Duracell battery was fitted and supplied also.

Fireplace Controller Testing Video

Remote Images

dimplex remote repair

back of controller