Job Timeline (Ref 6606-7761)
A Timeline of this job can be seen below.
Dimplex Stockbridge flame effect fire Remote Repair Details
Manufacturer : Dimplex
Model : Stockbridge flame effect fire
Customers Fault Description : On.button works fine. Off button will not switch fire off
Remote Fixer Repair Response (see below) :
This fireplace controller arrived safely and on testing was confirmed to have a faulty button. This was found to be due to cracks in the print around the main IC. The print was reworked which restored full functionality. A Duracell battery was fitted and supplied also.
Fireplace Controller Testing Video